Rental Conditions

Terms and conditions

By using or accessing our website, you acknowledge that you agree to and are subject to the following terms and conditions. You should read through all the terms carefully. These terms constitute a legally binding agreement between you and La Taha.

1. Arrival and Departure

In principle, Saturday is the changeover day, unless stated otherwise in the house description. The house you have rented is available from 4 p.m. on the day that the rental period starts and must be vacated before 10 a.m. on the last day of the rental period. We request that you plan your arrival between 4 and 7 pm. If the latter fails, please inform La Taha or the owner of the estimated time of arrival in advance. If the guest does not inform La Taha or the owner in good time about the fact that the arrival cannot be between 16.00 and 19.00, additional costs may be charged for the reception outside this period. 

2. Reservation

In principle, the reservation of a house must be done via the booking form on our website. However, in consultation with our office you can also make a reservation by telephone or e-mail. Said methods of reservation are binding for the client. We would like to point out that bookings you make via the internet are final. The so-called "cooling off period" referred to in the law as "distance buying" does not apply to renting holiday homes through our site. Once a booking has been confirmed by the owner, we will send you a confirmation email. This email will also contain the invoice.

3. The prices

We work with 'all-inclusive prices' as much as possible. In addition to the rental amount indicated on the website, you pay an additional 30 euros reservation costs. You can choose to take out cancellation insurance yourself. In some cases there are extra costs for, for example, the use of air conditioning, etc. This is always clearly indicated on the website in the house description. These costs are usually paid on site.

The use of sheets, pillowcases, towels and tea towels is included. The use of water, gas and electricity is also included, unless stated otherwise in the property description. For the use of wood for the fireplace and/or wood stove, you pay a fee to the owner or contact person (depending on consumption). If there is additional heating with a gas heater, the first gas bottle is included in the price.

4. Number of guests

The rental price is based on a base number of guests. Often there is room for more guests. They pay, if stated, an additional surcharge per person. The price quote states the base and maximum number of guests. For example, the entry 2/4 means that the price is for two people and that a maximum of four people can stay in the house. Babies up to 1 year are not counted as a guest. This applies if the baby is not older than 1 year on the day of departure from the holiday home.

It is not allowed to stay in the rented house with more or other people than are registered via the booking form, unless this has been discussed and approved in writing with La Taha and/or the owner before your arrival. In the event of a violation of this, La Taha and/or the owner can demand an additional cost and/or reserve the right to demand that all those present leave the house immediately and prematurely, without being entitled to financial compensation with regard to the rented property.

5. Payment

The total rental amount or a first deposit must be transferred to our account within five working days after receipt of the rental confirmation/invoice. The reservation costs are € 30 per booking.

If the start of the rental period is more than 8 weeks after the booking date, it is possible to pay in two installments:

- First term: 30% of the rental amount, plus the reservation costs.

- Second installment: 70% of the rental amount and -if applicable- the deposit, must be paid no later than 8 weeks before the start of the rental period.

Bookings made within three weeks before the start of the rental period, payment must be made in full immediately after receipt of the confirmation/invoice. In this case, you must send La Taha proof of transfer via email or WhatsApp.

After receiving your payment, we will send you the voucher and all necessary information by e-mail. upon request payment using PayPal is available.

Bank details:

Name: La Taha S.C.

IBAN: ES58 2100 4188 1022 0014 6373

BIC/Swift: CAIXESBBXXX

6. Cancellation by guest

Cancellations must be confirmed to La Taha by telephone and in writing. The cancellation costs are 30% of the rent up to 8 weeks before the start of the rental period. In case of later cancellation (within 8 weeks before arrival) the entire invoice amount is due. You can insure yourself for these costs by means of: a cancellation insurance. We therefore urgently advise you to take out cancellation insurance in addition to travel insurance.

7. Insurance

La Taha recommends that you always take out travel and cancellation insurance, regardless of whether you are going on a long or short-term holiday. Because something can always happen that forces you to postpone, cancel or abort your trip. The costs associated with such a calamity can amount to 100% of the rent. 

8. Swimming pools

Unless otherwise stated in the house description, the swimming pools can be used from April to October. 

9. Pets

In some houses it is allowed to bring your pet. With the search function on the website you can see in which houses this is possible. When booking, you must always report one or more pets. A minimum of € 20 per week per pet will be charged for bringing pets, the actual costs are indicated in the property description.

10. Cleaning

The final cleaning of the house is included in the price (unless otherwise stated). We do expect you to leave the house tidy; sweep the floor, do the dishes, take out the garbage, etc.

11. Water

During periods of great drought, especially in summer, the supply of water in a village is cut off for a shorter or longer period (per day). The supply of electricity can also stagnate for several hours in the event of a calamity. La Taha cannot be held liable for this.

12. Complaints

If there are complaints - despite our careful selection and regular checks - the guest should first contact the homeowner or the contact person. If the complaint cannot be satisfactorily resolved, the guestmust immediately contact La Taha. Leaving the holiday home prematurely, without prior consultation and mutual agreement, releases La Taha from any obligation to pay compensation. Complaints that have not been satisfactorily resolved must be submitted to us in writing within one week after the end of the rental period.

13. Liability

13.1 During the stay, the tenant is liable for the house, the furnishings and all items that belong to the rented object. Any damage caused by the tenant or co-tenants must immediately be reported to the owner or contact person and reimbursed. Before your departure, the owner or contact person may check the accommodation. The rented property may only be used by the guest(s) and co-guests(s) and it is never permitted to sublet or use the rented property for purposes other than holiday accommodation.

13.2 With the exception of, subject to legal liability, La Taha is never liable for loss, theft and/or (injury) damage caused to or by guests of holiday homes contracted by La Taha and is therefore limited to the amount that has been paid. La Taha is never liable for indirect damage, including in any case consequential damage and missed savings.

13.3 Obvious errors or mistakes in the description or prices of the holiday homes offered by La Taha are not binding on La Taha. La Taha is not liable for interim changes in data and prices. The (price) information on the website is leading. Previously published (price) information is hereby cancelled.

13.4 La Taha is not liable for damage caused by natural disasters, natural disasters, nuclear disasters, pandemics, attacks, strikes, acts of violence and other external factors.

13.5 It may happen that work is taking place in the vicinity of your holiday home, such as construction work, road construction or other activities. La Taha is not liable for any inconvenience resulting from this.

13.6 Dutch law applies to our rental conditions. Any disputes must be submitted to a competent court in the Netherlands. 

14. Deposit

14.1 In some cases, when renting a holiday home through La Taha, a security deposit must be paid before or upon arrival. This will be refunded after departure, minus any additional additional costs indicated in advance, or damage caused by the guest (eg costs for use of air conditioning, culpable damage to movable and immovable property belonging to the rented house). The amount of the deposit is stated on the La Taha website and in the voucher. Payment of the deposit and its return is a matter between the owner/local villa manager and the tenant. La Taha accepts no liability for damage as a result of problems arising from this.

14.2 For a number of holiday homes, La Taha receives the deposit on behalf of the owner. In that case too, La Taha has no control whatsoever and is obliged to make the deposit available to the owner on request. After the rental period, the deposit will be refunded after the owner's consent, which must be provided within two weeks, failing which La Taha can refund the deposit on its own authority.

14.3 If the tenant does not fulfill his obligation to pay the deposit, the owner/local villa manager is entitled to refuse the tenant access to the rented property until the deposit is paid.

15. Access to the website

Subject to the terms and conditions, La Taha grants you a non-exclusive, non-transferable, limited right to access and use the website and its contents, if you accept these terms and conditions. La Taha is only for personal non-commercial use. You agree not to interrupt or attempt to interrupt the website in any way.

16. Links to third party websites

La Taha may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that La Taha is not responsible for the content or availability of any such websites.

17. Copyright

18.1 All copyrights, trademarks, and other property rights on La Taha are owned by or licensed to La Taha, or otherwise used by La Taha as permitted by law.
18.2 In accessing the website, you agree that you will access the content solely for your personal non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold, or distributed without the prior consent of the copyright beholder.

18. Warranty

We warrant that the site will be provided with reasonable care and skill with the intention of meeting our technical specifications for the site. However, we cannot and do not guarantee that the site or any of its content or functions will meet your requirements. We do not warrant that the website, its content, and its functions, will be error free, uninterrupted or virus free, although we will take reasonable steps to avoid this. In addition, you acknowledge and agree that any transmission to and from the website is not confidential and your communications may be read or intercepted by others.